Support Services

Capula has a dedicated support business and provides a comprehensive range of services.  Our support activities are managed through a professional support desk.

This system provides our clients with web access to service contracts and ensures we provide a professional, well-managed service. The support we provide can be tailored to meet the individual requirements of each client by agreeing a Service Level Agreement, but typically we provide:

• Lifetime support
• Management of third party applications that we have installed
• System configuration management
• Call out 24/7/365 support for hardware and software
• On-site engineering support
• Training
• Disaster Recovery
• Spares & Repairs