Alex joined Capula as Junior IT apprentice at the start of 2018 and is currently undertaking a degree in Digital and Technology solutions.


When did you start working at Capula and what is your role?

I started working at Capula April 2018 and currently work in the IT department as a front of house role. Due to being front of house my roles include setting up desks for new starters, setting up network switches of differing brands. These can include HP, Cisco, Netgear and Aruba. This area works well with IT security using VLANs, Loop protection and Port security to make sure that the network is not at risk.

Has the company supported you in gaining any qualifications?

Yes definitely, I am currently undergoing a Degree in Digital and Technology solutions and hope to put those skills into the workplace.

Describe a typical day in your current role?

In my currently role there isn’t a standard typical day. Some days it can be relatively ‘quiet’ where there are only a handful of issues for the IT Helpdesk. These days can be good because as a team we can focus on the projects that we need to do. Other days can be incredibly busy; such as if the network were to go down, or if there are particularly tricky issues to tackle.

What is the most fulfilling aspect of your role?

The most fulfilling part of my job is helping other members of the company with their computing issues and seeing them relieved that their IT problems are over once I’ve managed to solve them.

What do you like to do in your spare time?

One thing I really enjoy doing is making sure I am up to date with all the new technology especially new hardware for computing.

Why did you pursue a career in Engineering?

I pursued a career in Engineering because I was interested in all things computing and computer systems.

The best part about computing is that you get to see a wide variety of areas. This can range from hardware when building computers or setting up physical network switches. To software where you could be doing web development.

I have planned to focus on all things networking and Windows servers to having a keen interest in this field.

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