Alex joined Capula as Junior IT apprentice at the start of 2018 and is currently undertaking a degree in Digital and Technology solutions.
When did you start working at Capula and what is your role?
I started working at Capula April 2018 and currently work in the IT department in a front of house role, which include diverse activities such as setting up desks for new starters, setting up network switches of differing brands such as HP, Cisco, Netgear and Aruba. IT security is really important and we work as a team to ensure the network is extremely secure.
Has the company supported you in gaining any qualifications?
Yes definitely, I am currently undergoing a Degree in Digital and Technology solutions and hope to put those skills into the workplace.
Describe a typical day in your current role?
In my currently role there isn’t a standard typical day. Some days it can be relatively ‘quiet’ where there are only a handful of issues for the IT Helpdesk. These days can be good because as a team we can then focus on other projects we’ve been tasked with.
What is the most fulfilling aspect of your role?
The most fulfilling part of my job is helping other members of the company with their computing issues and resolving them efficiently so they can get on with their individual roles.
What do you like to do in your spare time?
One thing I really enjoy doing is making sure I am up to date with all the new technology especially new hardware for computing.
Why did you pursue a career in Engineering?
I pursued a career in Engineering because I was interested in all things computing and computer systems.
The best part about being in the IT department is that you are exposed to a wide variety of computing environments. This can range from hardware when building computers or setting up physical network switches, to software where you could be doing web development activities.